Shipping Policy

Thank you for shopping with My Best Friend Furever! We work hard to get your order packed safely and on its way to you as quickly as possible.

FREE U.S. SHIPPING ON ORDERS $50+

We offer FREE standard shipping on U.S. orders of $50 or more.

Orders under $50 will be charged the applicable shipping rate at checkout.

Free shipping is available for U.S. delivery addresses only.

INTERNATIONAL SHIPPING

We are happy to ship internationally!

International orders do not qualify for free shipping, regardless of the order total. This means that even if your order is $50 or more, international shipping charges will still apply.

International shipping costs are calculated based on the destination, package size, weight, and available shipping method.

International customers are also responsible for any customs fees, import duties, taxes, VAT, brokerage fees, or other charges that may be imposed by their country. These charges are not included in your purchase or shipping cost unless specifically stated at checkout.

PROCESSING TIMES

Many of our products are made to order, so processing times may vary depending on the item and our current order volume.

Processing time is the time needed to prepare your order before it ships and does not include the time your package is in transit.

Once your order ships, tracking information will be provided when available.

SHIPPING & DELIVERY TIMES

Delivery dates provided at checkout or by the shipping carrier are estimates and are not guaranteed.

Weather, holidays, carrier delays, customs processing, and other circumstances outside of our control may affect delivery times. International orders may require additional time for customs clearance.

SHIPPING ADDRESS

Please double-check your shipping address before completing your purchase. Customers are responsible for providing a complete and accurate shipping address.

If you notice an error after placing your order, please contact us as soon as possible. Once an order has shipped, we may not be able to change or redirect the package.

LOST, DELAYED OR DAMAGED PACKAGES

If there is a problem with your shipment, please contact us and we will do our best to help.

Please keep in mind that carrier delays and international customs delays are outside of our control.

QUESTIONS?

Have a shipping question before placing your order? Please contact us — we’re happy to help!